Mingalaba! Warmest welcome to The Waiting Lodge!

To ensure a comfortable and pleasant stay, we seek your kind attention and understanding on the following:

Please make advance reservations via telephone or book online to ensure room availability.

Advanced payment in cash, deposit or online payment is required to confirm your reservation.

Please read the cancellation policy before doing so. Rates displayed online are not guaranteed until the confirmation voucher is generated. The rates are generally dynamic in nature; once a rate is selected and a transaction has been executed by you, no other rate is applicable and no refunds are admissible.

We reserve the right to modify or cancel the reservation if it appears, at the sole discretion of the hotel, that a guest is engaged in fraudulent, illegal or other inappropriate activities or if the reservation is obtained fraudulently, mistakenly, with mala fide intention, or by error.

Upon check-in, please present the hotel reservation confirmation voucher along with a valid photo ID, passport, or driving license, and a valid credit card for any incidental and/or extra charges. All promotional/sales rates are restrictive fares and are non-refundable. Certain promotional/sales rates do not permit any changes in your hotel booking.

Under all promotional/sales rates, the selected room types are only on a first-come-first-served basis. The hotel reserves the right to withdraw and/or amend the promotions/sales without any prior notice. All extra services and amenities not part of the offer will be available at an additional charge only. The offer cannot be combined with any other offers/promotions or benefits available through any loyalty program run by the hotel.

In the event of non-availability of pre-booked rooms at the time of your arrival, the hotel will offer an alternate similar standard room type in another hotel at its discretion and without any further liability. Rates may change without notice and may vary for special events except for confirmed reservations against the advanced payment. All rates are subject to prevailing local taxes and service charges as applicable on room tariff and services opted.

Normal occupancy permits maximum two people per room. Additional person (if room size permits) is charge extra as per prevalent rate of the Hotel.

The deposit / online payment to be paid in advance equivalent to total room nights booked for the entire stay to get the confirmed reservation. We accept deposit only against Visa and MasterCard, MPU, K- PAY system, Pay Pal and cash.

For any alternate mode of payment, please contact the hotel’s reservation department.

Corporate reservations need to be secured by a company’s credit card. For any alternate mode of payment, please contact hotel’s reservation department.

Group booking of five or more rooms requires cancellation notice for refund of deposit as specified in cancellation and early checkout policy.

In the event of a change of travel plans, please inform in writing the cancellation/amendments in plan to the hotel’s reservation department for a refund of your deposit. The guidelines in this regard are as below:

The modification/cancellation request for bookings made online will be processed automatically through the Internet Booking Engine. Any refunds due shall be done through the system in accordance with the applicable modification/cancellation rules. In case of rebooking, a rate difference may be payable for the change as per the rate applicable for the rebooked date or room type, subject to availability.

Any additional charges or rate difference for the modified reservation can be paid through the same payment mode/card as used for the original reservation. Please note that if an online booking is modified or cancelled with the hotel’s reservation department, it cannot be further modified or cancelled online.

Travel Agent, Online Travel Agent and Group Bookings of over 5 rooms:

The refund of the reservation done by the Travel Agent will be processed by the issuing Travel Agent only and no refund admissible online. In the event of cancellation of non-cancellable bookings, the client shall not be refunded the amount paid towards making the reservations. The cancellation applicable as under:

Cancellation deadlines for group arrivals (over 5 rooms):

– Cancellation more than 90 days prior to arrival may incur no charge or penalty

– Cancellation less than 60 days before arrival may incur a charge of 25% of the bill

– Cancellation less than 30 days before arrival may incur a charge of 50% of the bill

– Cancellation less than 14 days before arrival may incur a charge of 75% of the bill

– Cancellation less than 7 days before arrival may require full payment.

Cancellations and No Show
14 – days before arrival – Free cancellationFull advance amount deposit required
before 7 days – 50% chargedFull advance amount deposit required
Cancellation 3 days’ prior arrival – 100% chargedFull advance amount deposit required
No show will be considered as full – 100% charged
For Guaranteed Reservations Deposit required. Only email cancellations considered.
On cancellation of refundable booking, the refund processing will take between two (2) and four (4) weeks to refund on your credit card statement. The specified processing time are based on billing cycle of your credit card company and the bank. For more details, refer to the cancellation policy mentioned above.

Check-in time is 2:00 PM. For late arrivals after 6PM, please notify so we will secure your room. Do note that we reserve the right to release the room and charge as no-show.

Check-out time is 12 Noon. Early check-in and check-out is subject to availability and confirmation only.

Any modification in the reservation is subject to availability at the time of making such a request.

Amendments will incur a handling fee. Amendments are valid only with a written confirmation.

For the tranquility, security and privacy of our guests, only checked-in guests are allowed in the rooms at any time. Should guests check-in separately, do provide us all names.

Guest may not bring the following into our hotel:

– Pets

– Pillows, bed sheets, duvets, or other items of bedding

– Any electrical appliances and/or equipment for heating and/or cooking purposes

– All kinds of weapon, arms, gun, weaponry, firearm, armament, or cold steel

– All kinds of prohibited drug; unless prescribed by licensed physician

Smoking is not permitted inside the room. The penalty for smoking inside room is 80 USD.
For the comfort and tranquility of all guests, we ask our guests not to congregate in rooms or public areas where the noise will disturb others. This hotel has a “Quiet Time” between the hours of 10pm and 7am.

Children below 5-year-old (prior to 6th year birthday) incurs no charge for accommodation and breakfast, with no more than 2 children per room if they share with parents on existing bed), or use of complimentary baby cot.

Children below 12-year-old (prior to 13th year birthday) incurs no charge for accommodation, with no more than 2 children per room if they share with parents on existing bed. However, hotel charges breakfast at a

rate of 50% of adult rate (5 USD++).

Children over 13-year-old is considered as an adult. Extra Bed is charged at 40 USD++ including Breakfast; pending room configuration.

If you fail to arrive at the hotel on the arrival date, the entire reservation will be cancelled automatically by the hotel and you will be charged for the entire reservation. If you fail to check-in on the first date but like to continue your travel plan to stay at the hotel, please contact us immediately to keep the room for you for the rest of the nights; subject to availability. Otherwise as mentioned above, the entire reservation will be auto-cancelled and no refund admissible.
In the event of a shortened stay, a full charge is levied for entire period of reservation. Do contact us at the earliest to minimize the charge by the hotel; subject to cancellation policy.
Please note that hotel neither guarantees nor liable to admit any request for amendment in plan or any other special requests which shall be admissible subject to availability on arrival. The request for airport pick-up requires intimation to the reservation at the time of the room(s) booking.
The reservation once confirmed, a confirmation number and the RESERVATION CONFIRMATION is generated that you can print for your convenience. It is necessary to present the RESERVATION CONFIRMATION to the hotel on arrival. On failure to produce the RESERVATION CONFIRMATION may result in the hotel not honoring your reservation unless the hotel is able to trace and match the excess in the reservation system.

It is important to know that whenever you provide the personal details or credit card information, it is secured. Your credit card number, name, address, and telephone number are protected.


– In the event of any cancellation and/or amendment (changing of room type, reduction of stay, number of rooms, or number of guests booked) resulting in a refund of payment, a handling fee of a minimum of 5% of the total amount will be levied by refunded via Bank Account or PayPal, subject to Cancellation and Amendment conditions. This is only applicable for reservation booked via Hotel’s website or direct reservation only.

– In the event, the room booked is categorized as non-refundable, non-cancellable, certain rates or promotion, special offers, or similar cannot be cancelled, all cancellation and amendment will incur a 100% charge, regardless of the date which the cancellation in requested.

– Failure to arrive at your hotel will be treated as a No-Show and no refund will be given.

– There is no refund for early check-out.

– By making a reservation via our website, you accept and agree to the relevant cancellation and no-show policy of the hotel, and to any additional (delivery) terms and conditions of the hotel that may apply to your stay. The general cancellation and no-show policy of the hotel you choose to stay is made available on our Platform on the booking confirmation, during the reservation procedure and in the confirmation email.

We appreciate your kind attention hope you enjoy your stay with us.

Management of The Waiting Lodge